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Privacy and terms
General Privacy policy
Introduction
This privacy policy explains how haveaspot.com collects, uses, and shares your personal information.
What is personal information?
Personal information is any information that can be used to identify you, such as your name, email address, phone number, or IP address.
How do we collect personal information?
We collect personal information from you when you:
- Visit our website
- Sign up for our newsletter
- Contact us through our website
- Make a purchase from our website
- Sign up to offers from our website
How do we use personal information?
We use personal information to:
- Provide you with the services you request
- Communicate with you about your account or order
- Send you marketing emails about our products or services
- Improve our website and services
Who do we share personal information with?
We may share your personal information with:
- Our third-party service providers who help us operate our website and services
- Our marketing partners who help us send you promotional emails
- Government agencies or other organizations if we are required to do so by law
How long do we keep personal information?
We keep personal information for as long as it is necessary for the purposes for which it was collected. This may include for a period of time after you have ceased using our services in order to comply with our legal obligations or to resolve disputes.
Your rights
You have the following rights in relation to your personal information:
- The right to access your personal information
- The right to correct your personal information if it is inaccurate or incomplete
- The right to delete your personal information
- The right to object to the processing of your personal information
- The right to restrict the processing of your personal information
- The right to data portability
- The right to complain to the Information Commissioner’s Office (ICO)
How to contact us
If you have any questions about this privacy policy or your personal information, please contact us:
- Email: hello@haveaspot.com
Changes to this privacy policy
We may update this privacy policy from time to time. The most recent version of the privacy policy will always be available on our website.
Effective date
This privacy policy was last updated on 21st July 2023.
Privacy Notice: Marketing Communications to Village Halls and Community Centres
Introduction
Haveaspot Ltd (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect the personal data we process when we send marketing communications about our booking platform to village halls and community centres.
Who We Are
We are Haveaspot, a private limited company registered in England and Wales. Our mission is to provide efficient and user-friendly booking solutions tailored to the needs of village halls and community centres across the United Kingdom.
How We Obtained Your Data
Your contact details were sourced from publicly available information provided by the Charity Commission for England and Wales. This information was published as part of your organisation’s public listing, where you are registered as a contact for your village hall or community centre.
Why We Are Contacting You
We are contacting you because we believe that your village hall or community centre could benefit from our booking platform. Our booking platform is designed to streamline and enhance the management of venue bookings, making it easier for community centres and village halls to operate efficiently.
Lawful Basis for Processing
We are processing your personal data based on our legitimate interest in promoting our services to organisations like yours. We have carefully considered the balance between our interests and your rights, and we believe that you would reasonably expect to receive communications about services that could benefit your organisation.
How We Use Your Data
We use your contact details solely to send you information about our booking platform. This may include:
- Email communications providing details about our booking platform and how it could benefit your organisation.
- Follow-up communications to answer any queries or provide additional information if requested.
Your Rights
You have the right to:
- Object to Processing: You can object to the processing of your personal data for marketing purposes at any time. If you do so, we will stop sending you marketing communications.
- Access Your Data: You can request access to the personal data we hold about you.
- Rectify Your Data: You can request that we correct any inaccuracies in your personal data.
- Erase Your Data: You can request that we delete your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent where consent was provided.
How to Opt-Out or Contact Us
If you wish to opt out of receiving marketing communications from us, you can do so at any time by clicking the unsubscribe link in any of our emails or by contacting us directly at hello@haveaspot.com.
If you have any questions about this Privacy Notice or our data processing practices, please contact us at:
Address: Haveaspot, The Cleve, Wellington, TA21 8SN
Email: hello@haveaspot.com
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on our website, and if the changes are significant, we will notify you directly via email.
Further Information
For more detailed information on your rights and how we handle personal data, please refer to our full Privacy Policy available on our website here.
Effective Date
These terms and conditions were last updated on 16th August 2024.
General Website Terms and Conditions
Introduction
These terms and conditions govern your use of the haveaspot.com website. By using this website, you agree to be bound by these terms and conditions.
Ownership and Copyright
The haveaspot.com website is owned and operated by haveaspot ltd. All content on this website, including text, images, and videos, is the property of haveaspot ltd or its licensors and is protected by copyright law. You may not copy, distribute, or modify any of the content on this website without the express written permission of haveaspot ltd.
Acceptable Use
You may use this website for lawful purposes only. You may not use this website for any of the following purposes:
- To post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable content.
- To post or transmit any content that infringes the intellectual property rights of others.
- To interfere with or disrupt the operation of this website or any other website.
- To collect or store personal information about other users of this website.
Liability
haveaspot makes no representations or warranties about the accuracy, completeness, or suitability of the information contained on this website. The information on this website is provided on an “as is” basis. haveaspot disclaims all liability for any loss or damage arising from the use of this website, including but not limited to indirect, incidental, consequential, or punitive damages.
Changes to these Terms and Conditions
haveaspot may revise these terms and conditions at any time. By using this website, you agree to be bound by the latest version of these terms and conditions.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts in relation to any dispute arising out of these terms and conditions.
Contact Us
If you have any questions about these terms and conditions, please contact us:
- Email: hello@haveaspot.com
Effective Date
These terms and conditions were last updated on 23rd July 2023.
Terms and conditions and Privacy policy relating to any booking enquiries made using this website
Terms and Conditions
By using haveaspot, you agree to the following terms and conditions:
- haveaspot is not an official agent of any venue listed on the website. This means that we cannot guarantee that a venue will respond to your enquiry after you have submitted it.
- If you have not heard back from a venue within a reasonable time frame, it is your responsibility to follow up with the venue directly.
- haveaspot offers no guarantee that a venue will respond to your enquiry.
- By using haveaspot, you consent to us passing your details (full name and email address) to the venue using the contact details they have provided to the UK Charity Commission.
- haveaspot accepts no liability for how a venue manages your information.
- haveaspot accepts no liability whatsoever in regards to your use of a venue you have enquired about and subsequently booked. This includes any cancellations, costs, personal injury, loss, or damage.
- haveaspot accepts no liability for any losses you may incur as a result of using our service.
- Enquiring via haveaspot does not constitute the booking of a venue.
- haveaspot is under no obligation to facilitate ongoing contact between the venue receiving the enquiry and the individual or organisation who made the enquiry.
Privacy Policy
haveaspot is committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information.
What information do we collect?
We collect the following personal information from you when you use our service:
- Your full name
- Your email address
How do we use your information?
We use your information to:
- Process your enquiry and pass it on to the relevant venue
- Send you emails about our service and new venues that may be of interest to you
How do we share your information?
We only share your information with the venues you enquire about. We do not share your information with any other third parties.
How long do we keep your information?
We keep your information for as long as necessary to provide you with our service. We will then delete your information securely.
Your rights
You have the following rights under GDPR and UKGDPR:
- The right to access your personal information
- The right to rectify your personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to object to processing of your personal information
- The right to data portability
If you wish to exercise any of these rights, please contact us at hello@haveaspot.com
Changes to this privacy policy
We may update this privacy policy from time to time. If we make any changes, we will post the updated privacy policy on our website.
Contact us
If you have any questions about this privacy policy, please contact us at hello@haveaspot.com
Effective Date
These terms and conditions were last updated on 5th October 2023.
Terms and conditions and Privacy policy relating to any Enquiries received by venues from this website
Terms and Conditions
By responding to a booking enquiry from haveaspot, you acknowledge that haveaspot is not the official representative of the person who has submitted the enquiry. As such, haveaspot accepts no liability whatsoever for any losses, damages, or injuries suffered by the venue, its representatives, or connected parties.
Privacy Policy
The venue is responsible for handling any information you collect about users who submit enquiries via haveaspot in compliance with GDPR and UKGDPR legislation.
Ongoing Contact
haveaspot is under no obligation to facilitate ongoing contact between the venue receiving the enquiry and the individual or organisation who made the enquiry.
Additional Information
- haveaspot is not a party to any booking agreement between the venue and the enquirer.
- haveaspot does not guarantee the accuracy or completeness of any information provided by enquirers.
- haveaspot is not responsible for any cancellations or changes to bookings which are made
Contact Us
If you have any questions about these terms and conditions or privacy policy, please contact us at hello@haveaspot.com
Effective Date
These terms and conditions were last updated on 5th October 2023.
Terms and conditions for the updating of listings
We are committed to providing accurate and up-to-date information about spots on our website. If you need to update your listing, please submit a request through the relevant listing page. We will update your listing as requested as practicable, but it may take up to 72 hours or longer.
In certain circumstances, we may request verification of your connection to the spot. This may include providing a copy of an official document with your name on it. We may also send a verification code in writing to the spot in order to verify the authenticity of any requested changes.
Please note that we reserve the right to reject any requests to update listings that we determine to be inaccurate, misleading, or otherwise inappropriate.
Here are some additional terms and conditions to consider:
- You must be the authorised representative of the spot in order to request an update.
- All updates must be submitted in writing and must be complete and accurate.
- We will notify you by email once your update has been processed.
- You can request for us to remove your spot from our database by sending an email to hello@haveaspot.com
Effective Date
These terms and conditions were last updated on 5th October 2023
Cookie Policy
This cookie policy explains what cookies are and how we use them on our website.
What are cookies?
Cookies are small data files that are stored on your device (computer, smartphone, tablet etc.) when you visit a website. They are widely used to remember you and your preferences, either for a single visit (known as session cookies) or for multiple repeated visits (known as persistent cookies).
What cookies do we use?
We use a variety of cookies on our website, including:
- Strictly necessary cookies: These cookies are essential for the website to function properly. They enable basic features like user login, account management, shopping carts, and fraud prevention. These cookies do not collect any personal data.
- Performance cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. This information helps us improve the website’s performance and user experience. We use Google Analytics cookies for this purpose.
- Functionality cookies: These cookies allow the website to remember your preferences (such as language or location) and provide you with enhanced, more personalized features. We may use cookies from Google Tag Manager to facilitate this.
- Targeting cookies: These cookies track your browsing habits across websites in order to deliver personalized advertising. We may use Meta advertising cookies for this purpose.
Consent for cookies
Except for strictly necessary cookies, we will always ask for your consent before placing cookies on your device. You can give consent by clicking a button on our cookie banner.
You can also manage your cookie preferences through your web browser settings. Most browsers allow you to block cookies altogether, or to choose to accept only certain types of cookies.
How to withdraw consent
If you have consented to cookies but later change your mind, you can withdraw your consent at any time by:
- Deleting the cookies stored on your device through your web browser settings.
- Using the opt-out mechanisms provided by some third-party cookie providers (e.g., Google Analytics opt-out browser add-on).
More information
For more information about cookies and how to manage them, please visit https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/cookies-and-similar-technologies/.
Contact us
If you have any questions about our cookie policy, please contact us at hello@haveaspot.com.
Updates to this policy
We may update this cookie policy from time to time. The updated policy will be posted on our website.
Effective Date
These terms and conditions were last updated on 19th March 2024